Privacy Policy

 

Last Updated: 2 July 2026

Auto Tyres Mart Privacy Policy

At Auto Tyres Mart, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Personal Information

  • Full name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

Order Information

  • Products purchased

  • Order history

  • Payment status

  • Delivery information

Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders.

  • Deliver purchased products.

  • Communicate with you regarding your orders.

  • Respond to enquiries and customer support requests.

  • Improve our website, products, and services.

  • Detect and prevent fraud or unauthorised transactions.

  • Comply with legal and regulatory obligations.

  • Send promotional communications where you have chosen to receive them.

3. Payment Information

Payments are processed through secure payment providers.

Auto Tyres Mart does not store your full payment card details on our servers.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only where necessary with trusted service providers, including:

  • Payment service providers

  • Courier and delivery companies

  • Website hosting providers

  • IT and security service providers

  • Professional advisers where required

  • Government or regulatory authorities where required by law

These service providers are required to protect your information and use it only for authorised purposes.

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us to:

  • Remember your preferences.

  • Improve website performance.

  • Analyse website traffic.

  • Support website security.

  • Measure the effectiveness of advertising campaigns.

You may disable cookies through your browser settings, although some website features may not function correctly.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

Our website uses secure encryption (SSL) to help protect information transmitted online.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete your order.

  • Provide customer support.

  • Meet accounting and tax obligations.

  • Comply with applicable legal requirements.

  • Resolve disputes and enforce our agreements.

8. Your Privacy Rights

Subject to applicable law, including POPIA, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of personal information where legally permissible.

  • Object to certain processing activities.

  • Withdraw consent for marketing communications at any time.

  • Lodge a complaint with the relevant supervisory authority if you believe your personal information has been processed unlawfully.

To exercise these rights, please contact us using the details below.

9. Third-Party Services

Our website may contain links to third-party websites or use third-party services, including payment providers, analytics services, or delivery partners.

We are not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

10. Children’s Privacy

Our website is intended for general audiences and is not directed at children. We do not knowingly collect personal information from children without appropriate legal authority.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality.

Any updates will be published on this page with a revised Last Updated date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Auto Tyres Mart

📍 Address:
100 Baywest Blvd
Hunters Retreat
Gqeberha, 6017
Eastern Cape, South Africa

📞 Phone: +27 73 180 8989

📧 Email: sales@autotyresmart.co.za

We are committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable South African law.