Shipping Policy

🚚 Order Processing

All orders are processed after payment has been successfully received and verified. Orders are typically processed within 1–2 business days, excluding weekends and public holidays.

📦 Delivery Coverage

We offer nationwide delivery across South Africa through trusted courier partners. Delivery availability may vary depending on your location and courier service coverage.

⏱ Estimated Delivery Times

• Major Cities: 2–5 Business Days
• Regional Areas: 3–7 Business Days
• Remote Areas: 5–10 Business Days

Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or circumstances beyond our control.

💳 Shipping Costs

Shipping fees are calculated based on the delivery destination, product dimensions, and order weight. Applicable shipping charges will be displayed during checkout before payment is completed.

📧 Tracking Information

Where available, tracking information will be sent to the email address provided during checkout once your order has been dispatched.

⚠ Delivery Inspection

Customers are encouraged to inspect their order upon delivery. Any damages, shortages, or delivery discrepancies should be reported within 48 hours of receiving the shipment.

❗ Shipping Delays

While every effort is made to ensure timely delivery, Auto Tyres Mart cannot be held liable for delays caused by courier services, severe weather conditions, public holidays, customs procedures, or other unforeseen circumstances.